Carol Edwards

COVID-19 Infection Control – Protect your Loved One’s

How Careable can help!

Did you know that Carol Edwards, our President, is an Infection Control Nurse? Infection control is vital for your loved one’s care in these challenging times.

Carol spent over 20 years managing Operating Rooms in the UK and Canada, including the Orthopedic and Arthritic Hospital and Mount Sinai Hospital in Toronto. Infection control was essential then and it is now. Only stringent management and education of staff caring for elderly or immunosuppressant clients will reduce or eliminate the risk of COVID-19 transmission.

Just some of the preventative measures we use to protect your loved one’s include:

  1. Dedicated staff for each client.
  2. Strict rules on handwashing and the use of gloves and masks.
  3. Masks must be used when staff travel on public transport.
  4. Stringent protocols when staff arrive at a client’s home including handwashing, changing 
 clothes and sanitizing door handles.
  5. Ensuring the proper use and ready supply of masks and other protective equipment.

COVID-19 in Long Term Care Homes – implications for clients and their families:

Many elderly clients, understandably, prefer to remain in their homes for as long as they can afford and only later transfer to Long Term Care Homes (LTCH). In Ontario the number of deaths in LTCH have been scandalous. Not all LTCH were affected equally. As of mid-July 2020, twenty homes had approaching 700 deaths with an average death rate of 28 %. The worst LTCH home lost a staggering 45% of its residents.

Careable and its staff are closely monitoring and following the most up to date guidelines and advice from:

  • Public Health Agency of Canada
  • The Canadian Community measures and guidelines for COVID-19
  • The College of Nurses

Beware COVID droplet and airborne infection: Masks are mandatory when caring for our clients.

Careable for the last 22 years has provided bespoke solutions to complex health care issues to demanding and discriminating clients. We specialize in the most complex and challenging cases.

Kathleen and dad eating ice cream

Kathleen’s Story: How she found Quality of Life for her Dad

My dad, John, suffered a severe and life-changing spinal cord injury in October 2016. By March of 2017, he had been in Complex Care for several months. The facility staff were doing their best given my dad’s very complicated case but I was troubled by the many medical and quality of life issues that weren’t being adequately addressed. Even though I was very pro-active about my dad’s care, I couldn’t make any real progress for him and I became frustrated and disheartened. My husband desperately searched Google for a care manager and emailed a number of companies. Carol at Careable Inc. (located in Toronto, Ontario Canada) got back to us right away. We had a reassuring conversation on the phone and within a week she met with us in Guelph Ontario, my dad and my dad’s head nurse to further discuss his case, problem solve and develop care and action plans that could be managed long distance by email, texting and phone calls.

Read the full story

Client Testimonials

I was caring for my parents in their Rosedale home and as the care became increasingly complex, I was aware that the burden of care, added to my business responsibilities was affecting my own health. As my parents care needs were becoming increasing onerous , the unskilled caregivers were a challenge to organize, the food preparation was less than satisfactory, who could do the shopping and attend the numerous medical appointments with my father and mother etc etc

Around this time, while visiting a geriatrician with my father, I was introduced to Carol Edwards who while caring for her own parents seemed to appreciate the difficulties that I was experiencing. I decided to hire Carol, who was a nurse, and guide her through what I knew my parents needed and wanted. We worked together with staff training and reporting , Carol interviewed, hired and engaged staff from an agency with whom she partnered, we managed the food preparation and trained the staff to prepare food that my parents liked.

Carol, under my tutelage, attended physician appointments with my father. At first my parents resented Carol’s intrusion, but eventually warmed and actually came to trust her and appreciate her involvement in their care. I was now able to take vacation, and Carol remained close to my parents while I was away, rather like a substitute daughter. Carol reported directly to me on an as need basis and monthly.

The challenges increased and we involved other skilled assistance to both identify my mother’s care needs and my father’s equipment needs.

As emergencies occurred in the home Carol was both available and attentive. The emotional burden was now overwhelming and it was a benefit to have Carol to delegate tasks while other family members required support . Since I had my own family and responsibilities and other family members increasingly required support and everyone looked to me for guidance, since I was the physician in the family. With Carol’s assistance I had time to be with my parents as their health deteriorated.

Following my parents passing, I remained in contact with Carol, and have found many occasion to refer other “lost souls’ for her guidance and support. Her advocacy role has assisted many friends to navigate our complex and limited health care system.