Our Team


Carol received her State Nurse registration in England and has a wide range of experience in hospitals, including managing operating rooms at St. George’s Hospital in London and at the Royal Sussex Hospital in Brighton.

After immigrating to Canada and re-qualifying as a Registered Nurse, Carol worked and managed operating rooms at the Orthopedic & Arthritic Hospital and at Mt. Sinai Hospital, eventually taking on challenges in departmental management. She managed planning, implementation and cost savings in service departments in Canada and the United States. During this time she took courses towards a business degree at York University.

Later, she worked in medical sales and marketing, specializing in equipment for long-term-care facilities, hospitals and retirement homes in Canada and the United States. She managed the contracts for major group and head office accounts across Ontario. This provided her with first-hand knowledge of the operation and management of these facilities and gave her insight into the care needs of elderly and incapacitated patients.

At about this time both her parents immigrated to Canada and suffered significant physical and cognitive impairments requiring complex care that she spearheaded. This resulted in her interest in providing others with the hard won knowledge and experience she gained at this difficult time.

Carol is a member of ALCA (Aging Life Care Professional).

For more information, go to www.caremanager.org or to the Alzheimer Association at www.alzheimer.ca. Read a feature article on Carol Edwards in The Orthopedic and Arthritic Hospital News from 1985.


Nancy is an occupational therapist, a role that gives her the opportunity to share her knowledge and resources to help improve the quality of life of the many individuals and families she work with. 
She understands the importance of small steps towards positive change and meaningful outcomes.  Nancy believes that the combination of her experience and knowledge, together with caring and compassion, is what brings out the best in her clients while helping them reach their goals.
She is also a registered authorizer for the Assistive Devices Program for mobility and ambulation aids with over 11 years of experience working in the community and home care sector. She graduated summa cum laude from McMaster University in Psychology and the University of Toronto for Occupational Therapy.


Renee Climans has over 30 years experience as a clinician and her approach is strengths based and wellness oriented and combines collaborative, brief, solution focused , narrative, cognitive behavioural and mindfulness based ideas.  She has worked at Baycrest since 1990 where she has been involved in care, research and education.  She has presented or co-presented at various professional conferences locally, nationally and internationally on topics related to gerontology and health care, and has published several peer reviewed articles in professional journals.  Renee has guest lectured at higher learning institutions including Ryerson and University of Toronto.  She has been involved in a variety of support group initiatives, both face to face and online, in the areas of caregiver support, bereavement and teenage obesity and has mentored other therapists in this area.  She has shared her expertise through the media and she has been interviewed for The Globe and Mail, The Canadian Jewish News, CBC Radio News and Global TV News.  She is a member of the Ontario Association of Social Workers and the Ontario College of Social Workers and Social Service Workers.  In addition to her work at Baycrest, she has a private therapy practice specializing in the areas of individual, couple and family counselling.  She consults to a variety of health care clinics and has provided and designed wellness training workshops for corporate clients.


Nicole is registered dietitian who has a passion for working with older adults to make positive changes to their diet. During her career at Baycrest she worked extensively with clients who are living with a range of neurological conditions and has developed specific expertise in the area of eating challenges and swallowing disorders. Nicole is now on the team at the Jeff and Diane Ross Movement Disorders Clinic and the ALS clinic and has an active private practise.  Nicole graduated with a Master’s of Science in Nutrition and a Certificate in Gerontology from Case Western Reserve University in 1996.  She has been a member in good standing of the College of Dietitians of Ontario for 18 years.


Shannon provides general administrative, IT and database support.


Rosalee Berlin graduated from Toronto General Hospital School of Nursing and worked for a year in emergency before going to the University of Western Ontario to get her Diploma in Nursing Education. She returned to the Toronto General School of Nursing to teach student nurses and then taught in the Hospital’s Staff Development Department.

In 1974, Rosalee became the founder and first President of the Non-Smokers’ Rights Association (NSRA) and she continued to be actively involved over many years in its major achievements.

When Rosalee returned to Nursing after raising her family, she attended Seneca College to upgrade her nursing skills primarily in the field of Geriatrics and eventually completed her Baccalaureate Degree in Health Sciences Administration from Hawthorne University in Salt
Lake City, Utah. Over the years, Rosalee taught RN and RPN students at George Brown College and for six years she was Director of Nursing in a small chronic care hospital in Toronto. Her last full-time position was at Baycrest Centre where she worked for 12 years as the Nursing Supervisor in The Samuel Lunenfeld Day Program for clients with cognitive impairments.

After Baycrest, Rosalee worked parttime for 13 years in her husband’s Family Practice as Office Manager and Geriatric Nursing Consultant. During those years, she continued teaching geriatric and dementia courses and workshops in community colleges and long-term Care facilities (LTC) as well as prepared and administered neuro-cognitive assessments for many family physicians in their Toronto practices.

Rosalee believes her extensive knowledge, skills and experience in Nursing, as well as her commitment to achieving the highest levels of compassionate care, will assist her in achieving Careable’s client-centered goals and as well as attaining and maintaining optimum care for all Careable’s clients.


Susan graduated from the University of Toronto where she obtained a Bachelor’s of Science in Nursing degree. She also holds a degree in Sociology from Brandeis University. Susan has worked in various downtown hospitals in the area of Labour and Delivery, and in the community focusing on chemotherapy administration, palliative care, and geriatrics. She brings with her a passion for delivering high quality, patient- focused care and working towards maximizing patients’ quality of life. She understands the importance of patient advocacy and works well with clients with complex management challenges and families in crisis.


Carolyn is a Registered Physiotherapist with the College of Physiotherapists of Ontario and a member of the Canadian Physiotherapy Association. She graduated with honours from the University of Toronto with a Bachelor of Science Degree in Physiotherapy. Carolyn has over 25 years of experience in a variety of clinical and private settings. She specializes in seniors’ wellness working with active independent seniors, those requiring assisted living and those experiencing cognitive and dementia-related changes. She is passionate about delivering high quality individualized assessment and treatment in clients’ homes to maximize strength, mobility and function. Her goals are to promote safe independence, enable engagement in activities of daily living and improve quality of life.

Carolyn has extensive experience treating a variety of orthopaedic and neurological conditions and provides rehabilitation for joint replacement surgery and post hospitalization deconditioning. She is also involved in staff and client education and has given in- services on falls prevention, environment safety, transfers, biomechanics and safe ambulation.

Carolyn is currently working in her own private practice and has consulted and contracted for Geriatric Management Companies as well as rehabilitation service providers.

Caroline Thompson photo


Caroline Thomson is a registered physiotherapist with the College of Physiotherapists of Ontario. Caroline qualified as a physiotherapist (BSc Hons), in the UK in 1996 and has worked in a number of hospitals in and around London, before moving to Canada with her family in 2011. She has worked in a number of specialities, (neuro, medical and surgical) and has spent a large portion of her working life specializing in stroke and neurological patients, both in the acute and rehab setting. Since moving to Canada Caroline has worked in community care, providing physiotherapy assessments and rehabilitation programs within the client’s home for a variety of musculoskeletal, neurological and respiratory conditions. She enjoys bringing her physiotherapy expertise to clients, where they can work on their goals within the comfort of their own home to maximize their function and independence.


My early career in Toronto was developing and implementing nutrition programs for schools, daycares and a youth program at the Native Canadian Friendship Centre.

Working for Careable has given me the opportunity to focus on the individual nutritional needs of clients.  I also purchase personal health and body care products, as well as household products to help facilitate the professional and loving care provided by the Careable staff.

It is always a good feeling sharing kind words and smiles with clients you get to know and make a contribution to their comfort and care.


Zonia graduated from Humber College and worked in the Accounting Department of Canadian Pacific Railway for a number of years.
Pursued her passion for nursing at Centennial College and graduated with a Registered Nursing Diploma in 2002 and later obtained her Bachelor’s of Nursing degree from the University of Calgary in 2010.

Worked at Long Term Facilities in the region with a focus on geriatrics and later moved to the hospital setting and worked on the Medical Surgical unit for a number of years.

Transferred to the Nursing Resource Team (NRT) and worked in various departments such as Nephrology, Cardiology, Mental Health, Orthopedics, and Medicine with the Scarborough Health Network (SHN).

Call Carol to learn more about how our team can help you – 416-362-9176

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Client Testimonials

May 2014 my husband was diagnosed with terminal cancer, and given 4 months to live. It was very important for me his wife and two adult daughters that he was cared for in a loving manner in our home.

I was speaking with a dear friend of mine, Jenny Hirsch and explained my situation. Without hesitation she referred me to Carol Edwards at Careable Care Management Inc. She suggested I check out the website and a result it appeared that this agency would meet my needs. I called Carol immediately, after a brief conversation outlining my situation, Carol made a few phone calls and a plan was set in place at once. Within 12 hours the first nurse arrived.

Carol set up a meeting with us in our home, as a result she was able to meet my Husband, identify the situation first hand. Carol handpicked the nursing staff, this was to ensure that we had a compatible nursing team, experienced in Palliative care and would blend well into our home situation. We started with daily care which very soon went to 24/7.

My husband was often admitted to overnight Emergency hospital care, the nurses stayed with him at all times. This gave me a feeling of great comfort. Carol provided me with solutions before I knew what I needed one… She directed me to a private taxi handicap service to transport my husband to his daily appointments at Princess Margaret hospital… Carol would even attend certain hospital meetings with Doctors to ensure appropriate care, questions and answers given to us. This is very important because as the primary caregiver you are not always thinking of what you need to ask or even understand the answer… A daily log was set in place with the nurses to ensure all proper medications where given in the prescribed amount and timely. With shift changes the nurses where able to track and monitor any issues using this log. There was always a cross over to discuss details of each nurse’s shift.

Carol also arranged for us to meet the Palliative Care Doctors, they made themselves available for weekly meetings and a 24 hour call number. They connected us with the agency to deliver the proper hospital bed. I was referred to a pharmacy that provides medical equipment to deal with his specific care… he was now on a morphine drip.

It was very comforting for me to know that he was comfortable, pain free and was in the best possible care all in our home. The team of nurses provided the most loving, compassionate and gentle care possible… They treated us with the most respect and treated my husband like a King… we referred to them as Gerald’s Angels.

I was dealing with some health issues as well… having been diagnosed with Breast Cancer and undergoing treatment, the situation was very stressful. Carol and her team made our lives so much easier. Even after my husband died in July … Carol called a few times to follow up with me and check in…

I would recommend Careable Care Management Inc. without hesitation…. Thank you Carol, your team of Angels made this very difficult time a little more bearable…