"Getting the best medical treatment within a complex often fragmented healthcare system is only part of the solution. The debilitating impact on the well-being and quality of life of the client, their family and loved ones is given scant, if any, attention."
– Carol Edwards
Careable for the last 22 years has provided bespoke solutions to complex health care issues to demanding and discriminating clients. We specialize in the most complex and challenging cases.Learn More
Kathleen’s Story: How she found Quality of Life for her Dad
My dad, John, suffered a severe and life-changing spinal cord injury in October 2016. By March of 2017, he had been in Complex Care for several months. The facility staff were doing their best given my dad’s very complicated case but I was troubled by the many medical and quality of life issues that weren’t being adequately addressed. Even though I was very pro-active about my dad’s care, I couldn’t make any real progress for him and I became frustrated and disheartened. My husband desperately searched Google for a care manager and emailed a number of companies. Carol at Careable Inc. (located in Toronto, Ontario Canada) got back to us right away. We had a reassuring conversation on the phone and within a week she met with us in Guelph Ontario, my dad and my dad’s head nurse to further discuss his case, problem solve and develop care and action plans that could be managed long distance by email, texting and phone calls.
I live with my elderly mother and severely disabled husband. I was determined to keep both of these dear people with their families. The task of caregiving was sometimes overwhelming. In conversation with Carol, she recognized my needs. She knew instinctively that I needed help to meet the commitment I had made to the two of them and myself. She had an understanding of what I was trying to do. There was compassion and assurance that some steps could be taken to help me out. She immediately went to work contacting an established list of service providers. She kept me updated regularly. I no longer felt alone. She is an advocate; someone who knows the complicated medical system. She is a friend. I am so grateful to Carol for all her support.