What is Professional Care Management

Careable nursing team photo

Careable Care Management is a Professional Healthcare Practice comprised of Allied Healthcare Professionals.

For the last 22 years Careable Care Management has cared for clients requiring Complex Care Management, usually in their home, spearheaded by our Team of exceptionally experienced Registered Nurses.

We can also supply wonderful Physiotherapists, Occupational Therapists, Social Workers, Dietitians and more services as required, as part of our Professional Team

Typically, a member of our Careable Nursing Team receives a report from each client’s staff by shift and communicate by email to all our specialized Nursing Team. They in turn evaluate, manage and coordinate all aspects of care using a patient centered preventative approach.

The Careable Team works closely with a renowned Geriatrician who provides Comprehensive Geriatric Assessments, also practicing a Preventative approach.

Successful Care Management requires the following:

  1. Home visits to provide person to person encounters to discuss care and complex health issues with the client and the Power of Attorney for Care
  2. Physician and medical visits are accompanied by our Nurse Managers who take notes and ask specific questions regarding treatment and care.
  3. Careful selection of professional and non-professional staff to address our clients complex healthcare needs.
  4. Training and coaching of staff (PSW and RPN) on how to provide quality care and recognize changes (decline or improvement) in our clients condition. Also how to respond or avoid emergencies.
  5. Evaluate living arrangements and make necessary recommendations
  6. Initiate, implement and evaluate short and long term care plans with our clients and families, considering their financial resources.
  7. Implement Preventative measures of care
  8. Provide caregiver stress relief

If our clients require a trip to the Emergency Room, Hospitalization or Nursing Home….we continue to manage the care based on our clients wishes.

In this situation we speak directly to staff and physicians, since we are aware of all details of our client’s care.

Call Carol for more information – 416-362-9176

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Client Testimonials

My Mum, Maggie or Mrs. P, was not a nursing home kind of gal. She was a feisty, independent, intelligent, inquiring woman, who loved politics and current affairs, and a good argument or discussion about it all.

She had been an executive secretary in a large publishing house; a top-notch legal secretary in both downtown law firms and a one-lawyer local office; and an engaging teacher of legal secretarial science at community college. She was also the “community organizer” of events, children and politics when I was growing up.
After I moved to San Francisco in 1998, and saw Mum’s decline beginning in 2005-2006, I knew that I needed to find a nurse/manager to oversee Mum’s health and well-being in my absence. My cousins, Rebecca and Elizabeth, did a great job in my absence, but it was becoming too much for them to handle Mum’s needs.
A dear friend gave me Carol Edwards’ name. I called and spoke with Carol and felt she and her service was what Mum and I needed…but it wasn’t that easy, nor was it on Mum’s agenda!

Mum fought for 18 months against the idea, until she ended up in emergency.  Knowing my flight would take six or seven hours to deliver me to help, I called in Carol.  Carol met my cousins at the hospital and we all breathed a huge sigh of relief as Carol maneuvered the system expertly. We wouldn’t have known what to do, nor how to get what Mum needed.

In less than 12 hours, Carol had created a team, and we were able to have Mum recover at home, and live for the next 19 months, in her home, independent and running the show, mainly on her terms. With Carol, Anne and Sheila (the GCM that Carol assigned to Mum’s case), I was able to keep Mum’s medical needs, and SOCIAL needs fulfilled. Mum remained engaged intellectually and socially, even as she stayed close to home in the final year of her life. Mum felt in control of her life, a much-needed feeling for her.

With steady, daily care and human/humane interest from two Professional Service Workers (PSWs Camille and Karen) that Carol and Mum chose together, Mum felt cared for and secure…and at home. When Mum stroked, she was found by her dear PSW in the early morning, and taken to hospital, instead of lying helpless, waiting to be found.

Carol called me immediately upon notice of Mum’s stroke, and she, Anne and her PSW looked after Mum until I arrived 6 hours later. The final 33 days of her life, Mum spent at Scarborough Grace Hospital, with familiar professional friends helping the doctors and nursing staff keep her comfortable, as she gently slipped away.

What was helpful for me and Mum was that Carol was always available, by phone, e-mail, (and smoke signals) to confer, discuss and plan for the best choices/actions for Mum. Mum felt secure and this meant that I could maintain my life with my American husband and my business, knowing our bases were covered.

Carol has excellent systems and personnel in place, so that needed actions happen quickly for the best care of client and family.

Work with Carol is a dynamic collaboration, with humane and effective outcomes for all.